CAN I GET FREE SAMPLES?
Jiezhong provides free samples for checking the quality and compatibility, you just need to cover the shipping cost.
CAN YOUR PRODUCTS BE CUSTOMIZED?
Yes, almost all of our products are customized, including the material, size, thickness and logo. Both OEM & ODM orders are welcome.
DO YOU PROVIDE DESIGNING SERVICE?
Yes, we provide designing service if you don't have your own designer. But we encourage you to create your own design.
WHAT FORMAT ARTWORK DO YOU FOR DESIGN?
We prefer PSD format with several layers. Other format such as CDR /AI/PDF file would be ok.
CAN YOU PRINT THE COLORS 100% THE SAME AS IN THE ARTWORK?
Jiezhong introduces a Heidelberg 5-color printing press to print our cards, which ensures a high printing quality. But no one can guarantee the colors will be 100% the same。if you need an accurate color matching, please provide the PMS color code for our reference, with which we can reduce the color tolerance to 10% or below. If you have a sample card which we can follow for the colors, we can make the color tolerance to around 5%.
HOW LONG WILL IT TAKE TO RECEIVE MY CARDS?
The production lead time is around 7-10 working days, we provide rush order service that if you need to finish your order within 4 or 5 days, we can also do that.
